How can the Ombuds share key information – the information that companies need if things are going to improve for everyone – without putting the individual callers at risk?
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Confidentiality is the backbone of Ombuds work – its defining principle. It’s hugely important, because only one in four workers report when an incident happens in their workplace.
Read MoreA writer spent months helping shape a television series about their own community. They’d been in the room for the hardest conversations. So when the staffing list for the next season came out and their name wasn’t on it, the decision was distressing.
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